Versand

Delivery

We deliver to all EU member states. We do not currently ship to Switzerland or countries outside the European Union.

Shipping costs: Austria €3.90, Germany and all other EU countries €9.90. Free shipping from 2 Serums.

Orders are processed within 1-2 business days. Delivery times: Austria 2-3 business days, Germany 4-6 business days, other EU countries 4-6 business days.

In-person pickup at our institute (Börsegasse 12/EG 1, 1010 Vienna) is available free of charge, next business day after order confirmation.

Risk of loss passes to you upon delivery. If you are a consumer, risk passes when the goods are handed over to you (not to the carrier).